Most scams rely on the same tactic: Creating urgency so people act before thinking.
Whether the message arrives by email, text or phone, employees can reduce their risk of fraud by taking a moment to verify requests before responding.
Spot the Warning Signs
Encourage employees to watch for common red flags:
- Unexpected requests for passwords, account information or personal data.
- Messages creating urgency, such as threats that an account will be locked or benefits will be suspended.
- Links or attachments from unknown senders.
- Email addresses, website URLs or phone numbers that do not match the organization they claim to represent.
- Messages with unusual wording, formatting inconsistencies or requests that seem out of character.
When in doubt, employees should avoid clicking links or opening attachments and instead contact the organization directly using a trusted phone number or website.
Good Security Starts With Good Habits
Share these best practices with employees:
- Register and regularly access your myVRS and defined contribution accounts, if applicable.
- Use strong, unique passwords and never share them with others.
- Update contact information promptly to ensure VRS communications reach the correct email address and phone number.
- Enable multifactor authentication using your mobile phone whenever it is available.
- Be cautious of unsolicited offers related to retirement benefits. VRS does not make unsolicited calls or home visits.
- Report suspicious emails, texts and phone calls through your employer’s security procedures.
Learn More
Find additional account security resources and online safety tips in the VRS Security Center.
