Important Email Notice: Do not send confidential or personal information, such as Social Security numbers or member address changes, via email. This communication is not secure. To protect the privacy of our members, VRS will send only non-confidential replies.

Employer Support

The Employer Support team, within the VRS Customer Contact Center, is dedicated to serving VRS employers.

The team is available by phone and email (employer-info@varetire.org). To reach an Employer Support Team member, send a message using the form below or call 1-888-827-3847 and follow the prompts.

The team is available by phone and email. To reach an Employer Support Team member, send a message using the form below or call 1-888-827-3847 and follow the prompts.

Support Topics

  • Online applications, such as myVRS Navigator/VNAV
  • VRS policies and procedures
  • Benefit administration
  • Payroll reporting
  • Maintaining & updating authorized employer contacts
  • VRS forms and publications

Defined Contribution Plans Support

Support from MissionSquare Retirement is available for administrative information, such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.

Contact Support
http://www.varetirement.org/dcpemployer/contact-us.html
Contact Support|

Hybrid Benefit Plan Support

Contact VRS about pension benefits and related benefits, such as group life insurance and death-in-service.

Contact Support
http://www.varetirement.org/hybridemployer/contact-us.html
Contact Support|

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