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Who Qualifies as an Emergency Dispatcher?

To qualify, you must meet all of the following criteria:

  • Work as a 911 dispatcher
  • Be employed by a VRS-covered locality
  • Work in a Public Safety Answering Point (PSAP) and have completed required Emergency Medical Dispatch (EMD) training that meets Virginia standards

Overview of Changes

Recent legislation passed by the Virginia General Assembly changed how disability coverage is provided to emergency dispatchers working at public safety answering points (PSAPs).

All eligible dispatchers employed by a participating political subdivision covered under the Virginia Local Disability Program (VLDP) or an employer’s comparable program, unless they opted out of VLDP coverage between February 1 and March 31, 2026.

VRS Plan 1 and Plan 2 dispatchers were previously covered under VRS disability retirement.

Dispatchers Coverage by Employment Date

If you were employed as an Emergency Dispatcher on June 30 or July 1, 2025, the following applies:

  • You could opt out of VLDP coverage between February 1 and March 31, 2026
  • If you took no action, you were automatically enrolled in VLDP or a comparable plan effective July 1, 2026
  • A one-year waiting period applies for non-work-related short-term disability starting July 1, 2026
  • Dispatchers already receiving disability retirement benefits were not affected

If you were hired hired between July 1, 2025, and July 1, 2026, the following applies:

  • Automatically covered by VLDP or a comparable plan as of July 1, 2026.
  • Were not eligible for the opt-out period.
  • Were covered under VRS disability retirement through June 30, 2026.
  • A one-year waiting period applies for non-work-related short-term disability starting July 1, 2026.
  • If you retired on disability on or before July 1, 2026, you remain in VRS disability retirement.

If you were hired after July 1, 2026, the following applies:

  • You are automatically enrolled in VLDP or an employer’s comparable program
  • A one-year waiting period applies for non-work-related short-term disability

Report all Emergency Dispatchers to VRS using the appropriate job name:

  • Emergency Dispatcher for dispatchers employed by political subdivisions
  • Sheriff’s Emergency Dispatcher for dispatchers employed by sheriff’s offices

Once you update the job name in the system, VRS will send affected dispatchers a letter explaining the change to their disability benefits.

Guidance for Employers

Communicate any changes to gap coverage or leave accrual policies to dispatchers who were moved into VLDP and must satisfy the one-year waiting period for non-work-related short-term disability.

VLDP vs Disability Job Aid provides detailed information about the implementation process for employers.

Recorded Webinar

Understanding Disability Benefits for Emergency Dispatchers