COVID-19 Response: VRS is committed to serving you and continuing business operations during this challenging time. Latest Updates
VRS’ top priority is the safety and well-being of the communities we serve and our team members. Most VRS staff are working remotely to assist you by phone, online or webinar. We continue to process retirements, pay retiree benefits, issue refunds and respond as quickly as possible to your day-to-day needs.
If you are placing employees on leave without pay due to budgetary impacts caused by COVID-19, VRS has developed a Coronavirus-Related Leave Without Pay and Your VRS Member Benefits informational summary you can share with employees.
Under certain circumstances, emergency withdrawals are allowed from the Commonwealth of Virginia 457 Deferred Compensation Plan (not all employers have elected this plan). See Emergency Withdrawals sidebar.
Employees may not take refunds or withdrawals from defined benefit pension plans: VRS Plan 1, VRS Plan 2 or the Hybrid Retirement Plan defined benefit component. Withdrawals also are not allowed from certain defined contribution plans including the Hybrid Retirement Plan 401(a) Cash Match Plan or optional retirement plans.
VRS has developed a secure solution for submitting forms if you do not have access to a fax machine. Contact your employer representative for instructions.
Provide your mobile number and the best email address to reach you.
Your security administrator (SA) may add or delete user contacts. To designate a security administrator, your agency's primary administrative authority (PAA) must submit an Authorization of Administrative Contacts (VRS-67A). Fax to: 804-786-9718.
The Employer Representative team is holding virtual roundtables. Watch for invites with registration details.
Take advantage of recorded webinars and e-learning courses.
Refer to the myVRS and myVRS Financial Wellness toolkit for pre-written emails, intranet messaging and short posts that you can easily share with employees to help them access myVRS. The financial wellness site now offers COVID-19-focused resources.