COVID-19 Response: VRS is committed to serving you and continuing business operations during this challenging time. Latest Updates
VRS’ top priority is the safety and well-being of the communities we serve and our team members. Most VRS staff are working remotely to assist you by phone, online or webinar. We continue to process retirements, pay retiree benefits, issue refunds and respond as quickly as possible to your day-to-day needs.
If your employer has approved retroactive salary increases for this fiscal year, do not make updates to the current reported salaries in myVRS Navigator. Instead, contact your employer representative, as soon as possible for guidance and assistance with reporting the new salaries. Attempting to update the salaries in myVRS Navigator will delay processing of your current snapshot.
If you are placing employees on leave without pay due to budgetary impacts caused by COVID-19, VRS has developed a Coronavirus-Related Leave Without Pay and Your VRS Member Benefits informational summary you can share with employees.
The CARES Act expired in December 2020. Coronavirus-related distributions are no longer available from the Commonwealth of Virginia 457 Deferred Compensation Plan, the Virginia Cash Match Plan 401(a) or the Hybrid 457 Deferred Compensation Plan.
Under limited circumstances not related to the coronavirus, emergency withdrawals are allowed from the Commonwealth of Virginia 457 Deferred Compensation Plan (not all employers have elected this plan).
Employees may not take refunds or withdrawals from defined benefit pension plans: VRS Plan 1, VRS Plan 2 or the Hybrid Retirement Plan defined benefit component. Withdrawals also are not allowed from certain defined contribution plans including the Hybrid Retirement Plan 401(a) Cash Match Plan or optional retirement plans.
VRS has developed a secure solution for submitting forms if you do not have access to a fax machine. Instructions were emailed to employers April 22.
Provide your mobile number and the best email address to reach you.
Your security administrator (SA) may add or delete user contacts. To designate a security administrator, your agency's primary administrative authority (PAA) must submit an Authorization of Administrative Contacts (VRS-67A). Fax to: 804-786-9718.
The Employer Representative team is holding virtual roundtables. Watch for invites with registration details.
Take advantage of recorded webinars and e-learning courses.
Refer to the myVRS and myVRS Financial Wellness toolkit for pre-written emails, intranet messaging and short posts that you can easily share with employees to help them access myVRS. The financial wellness site now offers COVID-19-focused resources.